Arrivals
Airport pickups that are waiting when you land.
We track your flight from take-off, adjust for an early or late landing, and meet you in arrivals — so the journey home starts the moment you're through passport control.
Ideal for
- Returning holidaymakers
- Late-night and red-eye arrivals
- Relatives visiting from overseas
- Students arriving for the University of Essex
Home is the first thing you think about after a long flight
Coming home is when travel feels longest. You've queued at passport control, waited at the carousel and you're tired. The last thing you want is to hunt for a taxi rank, re-book a cancelled train or phone round for a car at midnight. A pre-booked pickup means someone is already there.
When you book, we take your flight number and the airport you're flying from. On the day we follow the flight live, so if you land 40 minutes early we're there early, and if you're held on the tarmac for an hour we simply adjust. Waiting time is counted from when your flight actually lands, not the time printed on your ticket.
You can choose a kerbside collection from the airport's official pick-up area — we'll text you exactly where to walk — or full meet and greet, where we wait inside the arrivals hall with your name on a board and walk you to the vehicle.
What's included
Benefits of our arrivals & meet and greet service.
Live flight tracking
Pickup time follows your actual landing, early or late.
Free waiting time
A generous allowance after landing to clear passport control and baggage reclaim.
Meet and greet option
We wait in the arrivals hall with a name board and help with the trolley.
Direct driver contact
A mobile number to call or text the moment your phone is back on.
Same fixed fare
Delays don't change the price you agreed when you booked.
Late-night arrivals
Midnight landings at Stansted or Gatwick are part of a normal working night.
The process
How it works.
- Step 1
Book with your flight number
Tell us the flight, the airport and where you're heading home to.
- Step 2
We follow your flight
From departure onwards we monitor timings and any changes.
- Step 3
Message when you land
Switch your phone on after landing and we'll be in touch with where to meet.
- Step 4
Straight home
Luggage loaded, and you're on your way back to Colchester or nearby.
Kerbside or meet and greet?
Both include flight tracking and help with luggage. The difference is where we meet.
| Detail | Kerbside collection | Meet and greet |
|---|---|---|
| Where we meet | Airport's official pick-up area | Inside the arrivals hall |
| How you find us | We text the bay or zone to walk to | Name board at the arrivals exit |
| Best for | Regular travellers who know the airport | First-time visitors, families, older passengers |
| Luggage help | At the vehicle | From the arrivals hall to the vehicle |
Short-stay parking used for meet and greet is shown in your quote before you confirm.
What happens if my flight is delayed by several hours?
Because we track the flight, a delay is simply a new arrival time. We'll adjust and be there when you land — there's no need to call us from the departure airport.
How long will you wait after landing?
Our free waiting allowance starts when your flight lands and is designed to cover passport control and baggage reclaim on a normal day. If you're held up longer, just message us — we won't leave without you.
Can I book a pickup for a family member arriving from abroad?
Of course. Give us their name, flight number and mobile number, and we'll meet them in arrivals and keep you updated once they're with us.
Book your journey home before you fly
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